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Who are we

EFVEO (EFVEO Françoys-Vanoverschelde NV), with its registered office in Oostakker (Ghent), Belgium, is responsible for the processing of your personal data as described in this privacy statement.

Contact details: Françoys-Vanoverschelde NV (EFVEO) Oostakker, Gent E-mail: info@efveo.com Telephone: +32 9 231 79 37 Company number: BE 0447.214.045

For questions regarding this privacy notice or the processing of your data, please contact us using the details provided above.

2. What data do we collect

Via our website and quote request forms, we collect the following data when you voluntarily provide it to us:

  • First name and surname
  • Company Name (if applicable)
  • Email address
  • Telephone number
  • Address details (if relevant to the application)
  • Content of your message or quote request

We do not collect data via cookies or tracking technologies beyond what is strictly necessary for the website's operation, unless separate consent is requested.

3. Why do we process this data?

We use your data solely to:

  • To process your quote request or enquiry
  • To communicate with you about ongoing or future projects
  • To carry out our services (industrial electrical installations, high-voltage connections, automation, engineering)
  • To comply with legal or contractual obligations

Legal basis: Data processing is carried out on the basis of your consent (when you complete the contact form) and/or the performance of a contract or pre-contractual measures taken in connection with it (Articles 6(1)(a) and 6(1)(b) of the GDPR).

4. Retention period

We do not retain your data for longer than is necessary for the purposes for which it was collected, and in any event not for longer than is permitted by law. Data relating to unconfirmed quotation requests will be deleted after a maximum of 2 years, unless a longer retention period is required by law (e.g. accounting obligations).

5. Sharing with third parties

We will never sell your data to third parties. Your data may only be shared with:

  • Subcontractors or partners directly involved in the implementation of your project
  • Public authorities such as Fluvius or inspection bodies, if necessary for connection or inspection files
  • IT service providers who assist us in managing our website and systems, subject to appropriate confidentiality agreements

6. Your rights

You have the right to:

  • To request access to the data we process about you
  • To have incorrect data corrected
  • Requesting the erasure of your data (“right to be forgotten”)
  • Object to processing
  • Requesting the transfer of your data (“data portability”)
  • Your permission to withdraw at any time

To exercise any of these rights, please contact us using the details in point 1. You also have the right to lodge a complaint with the Data Protection Authority (GBA) via www.gegevensbeschermingsautoriteit.be.

7. Security

We will take appropriate technical and organisational measures to protect your data against loss, misuse, or unlawful access.

8. Amendments

We may amend this privacy policy from time to time. The most recent version is always available on this page.

This privacy policy has been drawn up in accordance with the General Data Protection Regulation (GDPR).